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Monitoring Kerio Operator
Added on Tue, Jun 24, 2014
Monitoring overview When you are experiencing problems with your connection, we recommend to use tools for monitoring the status of your PBX. The tools are available in section Status: Calls Call History Recorded Calls ... Read More
Diagnostic tool for Kerio Operator Box
Added on Fri, Aug 1, 2014
Overview Kerio Technologies provides diagnostic tool for diagnose hardware problems with the Kerio Operator Box, which elicits crucial information for the Kerio Technologies technical support. The tool is designed for use from a USB flashdisk. ... Read More
Diagnostic tool for Kerio Operator Box V series
Added on Fri, Oct 21, 2016
Overview Kerio Technologies provides a tool for diagnosing hardware problems with the Kerio Operator Box NG series. This tool collects crucial information for the Kerio Technologies technical support. It is designed to be run from a USB flash drive... Read More
Troubleshooting connections to SIP providers
Added on Fri, Jul 29, 2016
OverviewThis article describes what information you must acquire from your provider and offers tips on configuring SIP interfaces in Kerio Operator.The sections below cover these topics:SIP serversDomainsUser namesPhone numbersSIP headersFor more inf... Read More
Browser extensions or add-ons may interfere with Kerio products
Added on Fri, Oct 4, 2013
DetailsWhen you have trouble working with an administration or client interface of Kerio products, you can try to disable or uninstall all your browser's extensions/add-ons.Here are some tips on how to do it in the most common browsers:Google Ch... Read More
Recovering password using USB flashdisk for Kerio Operator
Added on Tue, Jul 29, 2014
Overview Kerio Technologies provides a tool for password recovery. The tool is designed for use from a USB flashdisk. For password recovery a USB flasdisk with capacity of at least 256 MB will do. The password recovery tool is designed ... Read More
Troubleshooting call quality issues
Added on Wed, Mar 20, 2013
SummaryWhen using voice over IP, there are many considerations which can affect the quality of phone calls, and identifying the source of the issue can sometimes be difficult. This article is designed to describe the different types of call quality i... Read More